FAQs

It’s crucial to preserve the product in its post-incident condition. Don’t alter, repair, or return it, as the physical evidence is often critical to your case. If possible, retain all packaging, instructions, receipts, and related materials. Contact us immediately for guidance on proper preservation.

Absolutely. Many dangerous products are never recalled, and recalls often happen only after numerous injuries. The absence of a recall does not prevent you from pursuing a product liability claim if the product was defective and caused your injury.

While helpful, a receipt is not always necessary. We can often establish your purchase or use of the product through credit card statements, photographs, witness statements, registration records, warranty information, or other means. Don’t assume lack of a receipt prevents your claim.

Generally, California requires product liability lawsuits to be filed within two years of the date of injury. However, this can be extended in cases where the connection between the product and injury wasn’t immediately apparent. Contact us promptly for an evaluation of your specific timeline.